Copyright and Legal Complaints
Use this process to report copyright infringement, unlawful content or other legal concerns.
Effective date: [EFFECTIVE DATE]
1. Copyright complaints
If you believe content infringes your copyright, send a notice to [LEGAL EMAIL] containing: your name and contact details; identification of the protected work; the exact URL or enough information to locate the content; an explanation of the claimed infringement; a statement that your report is accurate and made in good faith; and your physical or electronic signature.
If you act for the rights holder, include confirmation of your authority. We may request more information, remove or restrict content, contact the uploader, or preserve records as required by law.
2. Other legal complaints
To report allegedly unlawful content, privacy violations, impersonation or other rights violations, contact [LEGAL EMAIL]. Identify the content, the right or law involved, the outcome requested and any supporting documents. For privacy requests, use [PRIVACY EMAIL].
3. User response
A user whose content is restricted may be notified where appropriate and lawful. We may provide the substance of a complaint to that user so they can respond, unless doing so would create a safety, privacy or legal risk.
4. Emergency and municipal matters
This process is not for emergencies or official municipal service requests. Contact emergency services or the relevant municipality directly. Submitting an issue report in the app does not notify a municipality.
5. Operator details
Operator: [COMPANY LEGAL NAME]. Address: [BUSINESS ADDRESS]. Legal contact: [LEGAL EMAIL]. Effective date: [EFFECTIVE DATE].