Privacy Policy
This Policy explains what information we collect, why we use it, when we share it and the choices available to you.
Effective date: [EFFECTIVE DATE]
1. Controller and contact
[COMPANY LEGAL NAME], [BUSINESS ADDRESS], is responsible for processing personal information described in this Policy. Privacy contact: [PRIVACY EMAIL]. These placeholders must be completed before public launch.
2. Information we collect
Account information: the stable account identifier, email address and available name information supplied through Sign in with ChatGPT.
Profile information: username, optional profile photo and language preference. Username and photo are public; sign-in email and internal account identifier are not displayed publicly.
Activity and content: posts, issue reports, comments, votes, uploaded photos, videos and documents, original language, moderation status, translations, Premium status, subscription-interest status and administrative actions.
Technical information: information needed to operate, secure and troubleshoot the service, such as request, authentication, device, browser, network and diagnostic information that may be processed by our hosting and infrastructure providers. We do not currently operate advertising trackers or a separate behavioural analytics service.
Payment information: once payments launch, the payment provider will process card or payment credentials. We expect to receive transaction identifiers, plan, payment status, renewal and cancellation information, but not full card numbers.
3. How we use information
We use information to authenticate users; create public profiles; provide city feeds, posting, voting, comments and uploads; translate content; automatically screen and administer content; provide Premium; process payments; respond to requests; prevent abuse and security incidents; maintain records; understand aggregate service activity; improve the service; and comply with legal obligations.
4. Public information
Your username, optional profile photo, published posts, issue reports, comments and associated activity are public when the service is publicly available. Do not submit information you do not want made public. Votes may affect public rankings, although your individual vote is not displayed as part of your public profile.
5. Service providers and disclosures
We use service providers to host and secure the service, authenticate users, store databases and files, translate and moderate content, and process payments. Current providers include OpenAI services and Cloudflare infrastructure used by the hosting environment. A payment provider will be identified before paid subscriptions launch.
Content submitted for translation or screening may be sent to OpenAI for processing. Files may be stored and served through Cloudflare infrastructure. Sign-in is provided through ChatGPT. Providers process information under their own terms and our arrangements with them.
We may disclose information where required by law, legal process or competent authorities; to enforce our terms; to protect rights, safety and security; during a corporate transaction; or with your direction or consent.
6. International processing and retention
Information may be processed in Israel and other countries where our providers operate. Those countries may have different data-protection laws. We will use legally required safeguards where applicable.
We retain information while your account is active and as needed to provide the service. We may retain moderation decisions, administrative records, backups, transaction records and information needed for legal, security, fraud-prevention and dispute purposes after content or accounts are removed. Retention periods will be reviewed and documented before public launch.
7. Your choices and rights
You may update your public profile and language in the app. You may ask to access, correct or delete personal information, or object to or restrict certain processing where applicable, by contacting [PRIVACY EMAIL]. We may need to verify your identity and may retain information where law permits or requires it.
You can cancel Premium as described in the Subscription Policy. You can control non-essential communications using the instructions in those messages if marketing communications are introduced.
8. Security, age and changes
We use reasonable organisational and technical measures, but no service can guarantee absolute security. Notify us at [SECURITY EMAIL] if you believe the service or your account has been compromised.
The service is intended only for people aged 18 or older. We do not knowingly seek to collect information from children.
We may update this Policy and will provide reasonable notice of material changes. Effective date: [EFFECTIVE DATE]. The English version controls to the extent permitted by law; translations are provided for convenience.