Subscription, Cancellation and Refund Policy
This Policy applies to monthly and annual Premium subscriptions once paid membership becomes available.
Effective date: [EFFECTIVE DATE]
1. Premium plans
Viewing public content is free. A paid Premium subscription is required to post ideas and issue reports, upload attachments, vote and comment, except for authorised administrators.
Monthly and annual prices, applicable taxes, billing currency, plan duration and the next renewal date will be displayed before you confirm payment.
2. Automatic renewal and payment
Premium renews automatically each month or year, according to the plan selected, until cancelled. You authorise the payment provider to charge the payment method on file at each renewal. If payment fails, access may be limited, suspended or retried in accordance with the provider's processes.
3. Cancellation
You may cancel at any time before the next renewal through the account or billing-management flow that will be made available when payments launch. Cancellation stops future renewal charges. Unless law requires otherwise, Premium remains active until the end of the period already paid for.
Deleting the app account does not necessarily cancel a subscription processed by a payment provider. Follow the billing cancellation flow or contact [BILLING EMAIL].
4. Refunds
Payments are non-refundable and we do not provide credits for partially used periods, except where a refund or cancellation right is required by applicable law. Nothing in this Policy limits mandatory rights under Israeli consumer law or other applicable law.
5. No trial and plan changes
There is no free trial unless checkout expressly states otherwise. If prices change, we will provide notice before the change applies to a renewal, as required by law. Plan upgrades or downgrades and any proration will be explained in the billing flow before confirmation.
6. Contact and effective date
Billing contact: [BILLING EMAIL]. Operator: [COMPANY LEGAL NAME], [BUSINESS ADDRESS]. Effective date: [EFFECTIVE DATE]. The English version controls to the extent permitted by law; translations are provided for convenience.